Call centre workers know their headset is the most valuable piece of equipment they use.
When choosing headsets for your call centre team, a few features are essential to boost productivity and improve the quality of service they deliver.
Comfort is one of the biggest priorities, along with great audio quality to ensure crystal clear conversations. For noisier Office environments, noise cancelling features will help your team focus on the caller without distractions, while wireless technology will allow them to move around freely.
Blackwire 5200 Series
The Blackwire 5200 Series fits your busy workday. Easy to use, USB/USB-C and 3.5 mm connectivity options let you work on a variety of devices. And it’s so comfortable, you’ll be able to wear it all day.
Encore Pro 500 Series
The Plantronics EncorePro 500 Series is a new generation of headsets for customer service centers and offices, designed for the future, and built on experience. Three innovative models deliver greater comfort for all-day wearing, superior noise-canceling for clearer calls, and increased reliability so conversations can continue without worry.
Encore Pro 700 Series
Reward your top performers with our top-of-the-line Plantronics EncorePro 700 headset series, designed for customer service representatives. Its distinctive design is slim and stylish with an elegant satin finish. Its featherweight materials and leatherette ear pads ensure luxurious comfort, while its unique curved, telescoping microphone and pivoting boom deliver crystal-clear, private conversations. The EncorePro 700 Series – the thoroughbred of headsets.
Savi 8200 Series
Today’s enterprise and contact center professionals work across a range of devices – from PC to mobile to desk phone. The Savi 8200 Series headset system makes call management effortless with three-way connectivity that lets you switch seamlessly between all of them. Conference two of your three devices to collaborate with colleagues or connect up to four Savi 8200 Series headsets for training or call resolution.
Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500 Series. The system features the lightest DECT headset on the market, a streamlined design and improved performance all with the same reliability for hands-free productivity that has made the CS family a best-seller for nearly a decade.