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Top 5 Jabra Headsets for Contact Centre

Call centre workers know their headset is the most valuable piece of equipment they use. 

When choosing headsets for your call centre team, a few features are essential to boost productivity and improve the quality of service they deliver.

Comfort is one of the biggest priorities, along with great audio quality to ensure crystal clear conversations. For noisier Office environments, noise cancelling features will help your team focus on the caller without distractions, while wireless technology will allow them to move around freely.

Here we review five of the best Jabra headsets for call centre workers, each offering outstanding durability, versatility and a lot of other features to enhance your team’s performance. 

Jabra Biz 2300 

Jabra Biz 2300 Duo Noise-Cancelling Headsets from IP Connect

Contact centre agents are your brand ambassadors, so give them the tool to sound as clear as your brand.

The Jabra Biz 2300 is built to survive in a high-performing contact centre, meaning fewer headset replacements and less downtime for you and your team and lower total cost of ownership. 

Biz 2400 II 

The Jabra Biz 2400 II is a corded professional headset that delivers outstanding sound at both ends of the call. 40% lighter than competing headsets, with super-soft leatherette headband and ear cushions. Built to last with a reinforced cord and unbreakable boom-arm. 

Evolve 40

Professional headset for greater productivity and amazing sound for calls and music 

Jabra Intelligent Call Transfer. 

Easily transfer your Skype for Business and Lync pc calls to your smartphone using “Jabra Intelligent call transfer (JICT)”. Ideal for when you need to head out the office door or move away from your desk.  

Pro 900 Series

Wireless headset series optimised for use with all leading desk phones and softphones. 

Bring your conversation to the coffee machine, colleague or private room. The Jabra PRO 900 DECT variants give you the wireless freedom to walk and talk at up to 120 metres of range (or 100 metres for Bluetooth variants). 

Engage 50 

A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents. 

To find out more, contact IP Connect today: 

T: 01 564 9383 

E: info@ipconnect.ie 

Source: Jabra 

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