Wireless Archives - IP Connect

Advice & Tips, Headsets, Jabra, People, Productivity, Smarter Working, Wireless #customersatisfaction, #engage, jabra, Wireless

Power Customer Satisfaction with Jabra Engage

by Denise Aug 07, 2019 0 Comments

Power Customer Satisfaction with Jabra Engage Jabra Engage professional wireless headsets are engineered specifically for people who talk to customers throughout the day and enable them to deliver higher levels of customer satisfaction by offering superior call quality, office mobility and features to drive productivity. https://youtu.be/JsdSCfQIQ_I Today's contact centre market challenges 89% of consumers have stopped doing business with a company after they experienced poor customer service 69% of call-centric workers say noise negatively affects their ability to deliver customer satisfaction 35% say interruptions have a negative effect on delivering customer satisfaction Engage 65 Stereo & Mono Up to 13 hours battery Up to 150m/490ft wireless range Connect to up to 2…

Headsets, Jabra, People, Productivity, Skype for Business, Smarter Working, Technology, Uncategorized, Wireless business, call centre, comfort, contact centre, Cordless, headset, headsets, jabra, productivity, Skype for Business, technology, Wireless

The Power of Wireless Conversation With Jabra

by Denise Nov 21, 2018 0 Comments

The Power Of Wireless Conversation Customers get the freedom to perform and boost productivity. Free from wires, free from desks, free to resolve calls faster through easy access to expertise during calls. https://youtu.be/UF99tLT5sXY Looking for a Headset that will allow you to work away from the desk and still maintain a wireless connection that won’t let you, or your customers, down? The Engage 65 and 75 Convertible will do just that.... Engineered to give more power to your conversations. Industry-leading wireless performance and density. Advanced noise cancelling microphone for crystal clear calls. All day talk time and integrated busylight. Lightweight headset weighing just 18g. ENHANCE CUSTOMER EXPERIENCE Advanced noise-cancelling microphone and enhanced…

Headsets, Jabra, People, Products, Smarter Working, Technology, Uncategorized, Wireless call centre, comfort, contact centre, Cordless, customer, desk, engagement, Freedom, headset, headsets, jabra, office, people, productivity, Wireless

Ready to Engage?

by Denise Nov 13, 2018 0 Comments

Ready To Engage? The Jabra Engage franchise has been developed to deal with the changing market needs, the attention for security and call quality and the demand for more freedom and higher productivity. Being a first class professional wireless headset, Engage 65 and Engage 75 open up new opportunities when it comes to transition from wired to wireless headsets in a call centric environment.Are you: https://youtu.be/JsdSCfQIQ_I A range of headsets to boost customer satisfaction.Industry-leading wireless performance and density.Advanced noise cancelling microphone for crystal clear calls.All day talk time and integrated busylight.Choice of wearing options to suit every workstyle. 'Engage' with Jabra's latest headset series, hailed as the 'world's most professional wireless range.' Jabra…

Headsets, Offers, Plantronics, Wireless Cordless, headsets, Offers, plantronics, Wireless

Plantronics Promotions for May

by Denise May 02, 2018 0 Comments

Plantronics CS540 Special Offer Get a Free Handset Lifter or Hook Switch** with every CS540 Wireless Headset Purchased. This offer is valid on purchases of Plantronics CS540 headset and HL10 Headset Lifter or Electronic Hook Switch lifter bundles made between 1st May and 30th June 2018. The CS540 features the lightest DECT headset on the market, a streamlined design and improved performance all with the same reliability for hands-free productivity that has made the CS family a best-seller for nearly a decade. Outstanding Audio Quality Voice-dedicated DECT technology provides better audio and eliminates interference from Wi-Fi networks while advanced wideband audio provides high definition voice quality. DECT SECURITY CERTIFIED Advanced Dect wireless…

Cashback, Headsets, Jabra, Offers, People, Skype for Business, Speakerphones, Wireless cashback, contact centre, Cordless, customer, headsets, jabra, Offers, Skype for Business, Wireless

Jabra Cashback Offer 2018

by Denise Apr 10, 2018 0 Comments

Exclusive Jabra Casback Offer 2018 Receive up to €40 CashbackOn selected Jabra audio devices Offer Ends Monday 16th July, 2018 @ 5pm Power your conversations with Jabra CashbacksClaim your Cashback on the Jabra audio devices below: Jabra Pro 900 SeriesReceive €15 cashback when you purchase Jabra Pro 920, 930, 925 or 935 Mono variants per unit, up to 75 units max.Receive €30 cashback when you purchase Jabra Pro 920 or 930 Duo variants per unit, up to 75 units max.Noise-cancelling microphoneTalk-time up to 8 hoursUp to 120m wireless rangeFast charge batteryCall-control buttons on headsetJabra Pro 920 is suitable for use with deskphonesJabra Pro 930 is suitable for use with UC applications Jabra Evolve 75Receive €30…

Headsets, Jabra, People, Products, Skype for Business, Technology, Uncategorized, Wireless bluetooth, business, call centre, comfort, contact centre, Cordless, customer, headsets, jabra, people, Skype for Business, Wireless

New Products From Jabra

by Denise Apr 06, 2018 0 Comments

New Products from Jabra This Quarter Jabra Engage Series Engineered to be the world’s most powerful professional wireless headsets. https://youtu.be/sSqy9SqQejE Engage 75 Stereo & Mono DECT wireless headset with 150 m range, up to 13 hours of battery life and integrated busylight. Can connect to 5 devices. Meets Skype for Business Open Office requirements. http://ipconnect.ie/headsets/product/jabra-engage-75/ Engage 75 Convertible DECT wireless headset with 100m range, up to 9 hours of battery life and integrated busylight. Can connect to 5 devices and offers 3 wearing styles. Weighs just 18g and is certified for Skype for Business. http://ipconnect.ie/headsets/product/jabra-engage-75-convertible-/ Engage 65 Stereo & Mono DECT wireless headset with 150m range, up to 13 hours of battery…

Brands, Headsets, Plantronics, Products business, call centre, contact centre, corded, headset, headsets, office, plantronics, sound, technology, Wireless

Plantronics Headset Solutions

by Denise Aug 28, 2017 0 Comments

For more than 40 years, customer service centers worldwide have turned to the trusted solutions from Plantronics for clear, precise sound, all-day wearing comfort and mission critical reliability. Plantronics Headset Solutions: Wireless 1. Features adaptive power, see technology legend. 2. CS540 (behind-the-head), neckband sold separately. 3. Performance dependent on battery and may vary by device. 4. Unlimited talk time with deluxe charging cradle kit, comes standard with Savi 745. Available as an accessory with Savi 740. 5. Certified for Skype for Business and Optimized for Microsoft® Lync®. 6. Includes HL10 Handset LIfter for remote desk phone call control. Plantronics Headset Solutions: Corded 1. Image not shown. 2. Certified for Skype for Business and…

Don’t let your Headsets be a Challenge – With Plantronics Manager Pro

by Denise Aug 21, 2017 0 Comments

Each day, without even really thinking about it, every customer service representative (CSR) in your company relies on one essential tool to do their job effectively: a headset. A well-functioning headset enables them to hear and be heard clearly, and present the company they’re representing in a professional, agreeable way. Of course, most CSRs don’t think twice about their headset when it’s performing as expected. But as soon as a setting needs to be adjusted, they notice it, right away. So does the customer who’s calling in. And so does the IT Help Desk. IT is responsible for hundreds, perhaps even thousands, of headset users company-wide—with no easy way to know how…

Brands, Cashback, Headsets, Offers, Plantronics, Products cashback, headset, headsets, Offers, plantronics, technology, Wireless

Plantronics Cashback Offer 2017

by Denise Aug 16, 2017 0 Comments

Exclusive Plantronics Cashback Offers Offer ends December 31, 2017 Don’t miss these great deals on Plantronics premium wireless solutions: CS5x0 SERIES CASHBACK OFFER €30 end user cashback offer on any CS540 family product. Maximum quantity per person or company 50 units. Valid on orders made on, or before 31 December. Offer cannot be used in conjunction with any other offer or support from Plantronics SAVI7x0 SERIES CASHBACK OFFER €35 end user cashback offer on any Savi740 family product. Maximum quantity per person or company 50 units. Valid on orders made on, or before 31 December. Offer cannot be used in conjunction with any other offer or support from Plantronics. To find…

DECT vs Bluetooth: How to choose the right wireless headset

by Denise Aug 16, 2017 0 Comments

As you hunt for wireless headsets, you’ll likely come across the so-called “DECT standard.” You may find yourself wondering just what DECT is and how it differs from Bluetooth. We hope this post puts the matter to rest. DECT stands for “Digital Enhanced Cordless Telecommunications” although it’s also known as “Digital European Cordless Telecommunications” – which makes sense, because it’s a standard that originated in Europe. DECT is widely used in wireless phone systems to connect the cordless phone to a base station. It is used for both consumer and corporate phones. In the latter case, it can be used with a PBX (private branch exchange) and a wireless LAN to let users move around…