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Don’t let your Headsets be a Challenge – With Plantronics Manager Pro

Each day, without even really thinking about it, every customer service representative (CSR) in your company relies on one essential tool to do their job effectively: a headset. A well-functioning headset enables them to hear and be heard clearly, and present the company they’re representing in a professional, agreeable way. Of course, most CSRs don’t think twice about their headset when it’s performing as expected. But as soon as a setting needs to be adjusted, they notice it, right away. So does the customer who’s calling in. And so does the IT Help Desk. IT is responsible for hundreds, perhaps even thousands, of headset users company-wide—with no easy way to know how…
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DECT vs Bluetooth: How to choose the right wireless headset

As you hunt for wireless headsets, you’ll likely come across the so-called “DECT standard.” You may find yourself wondering just what DECT is and how it differs from Bluetooth. We hope this post puts the matter to rest. DECT stands for “Digital Enhanced Cordless Telecommunications” although it’s also known as “Digital European Cordless Telecommunications” – which makes sense, because it’s a standard that originated in Europe. DECT is widely used in wireless phone systems to connect the cordless phone to a base station. It is used for both consumer and corporate phones. In the latter case, it can be used with a PBX (private branch exchange) and a wireless LAN to let users move around…
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Your Business is Better with Headsets
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Your Business is Better with Headsets

Today your business is everywhere and at any time – in an airport, a coffee shop or on the road – thanks to mobile devices. Using a smartphone, tablet or laptop, you and others on your small/medium-sized business team can make or take calls and even launch a video or web conference when there is a need for face-to-face communication or to share a screen with someone. In these situations and more, you have little control over your environment, so you need a headset to ensure audio clarity for you and your listeners, for conferencing, or for when you are driving. Even at the office, which, for many of your employees, might be a remote home location as part of…
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Introducing the Plantronics Voyager 8200 UC
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Introducing the Plantronics Voyager 8200 UC

Premium wireless noise-cancelling headset with boomless dual-paired microphone design. Noise challenges The impact of noise Survey of European companies with 250+ employees #1 Open Office Problem: Noise 99% of people surveyed reported their conversation impaired by office sounds. 53% of employees feel frustration at workplace due to ambient noise, which reduced satisfaction and productivity. 41% Percent of employees who feel they have the tools they need to filter out noise issues. Source: OXFORD ECONOMIC STUDY (2016); Al Horr, Yousef, et al. Occupant productivity and office indoor environment quality: A review of the literature (2016). Concentrate on work without the noise. Plantronics Voyager 8200 UC Astounding audio - Hi-fi stereo sound For crystal-clear conversations and…
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Behind the Scenes: Designing the Plantronics Voyager 3200
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Behind the Scenes: Designing the Plantronics Voyager 3200

Plantronics recently unveiled the new Voyager 3200 Bluetooth® headset, an evolution of their Voyager Edge headsets. The Voyager 3200 Series features an ergonomic, in-ear design along with a host of features including three-mic noise-cancelling technology, dynamic mute alert, smart sensors, voice alert and nearly 100 feet of wireless range. Packing these advanced features into a small, stylish form factor is no easy task. Director of Industrial Design at Plantronics; Bowman Wang discussed the behind the scenes of the design process. How did you approach the redesign of the Voyager Edge? The new color, materials and finish (CMF) are aligned with the latest trends in fashion and design.  We actually started the design strategy for the…
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Bluetooth Security
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Bluetooth Security

Bluetooth® is a wireless technology used for exchanging voice and data over short distances between Bluetooth enabled devices. Ericsson introduced Bluetooth to the market in 1994 to overcome the challenges of connecting devices with different types of technology and communication protocols. Since its introduction, the Bluetooth® Special Interest Group has collected more than 20,000 member companies and the Bluetooth standard has become a widespread and popular method of connecting devices. More than 2 billion units are able to use Bluetooth technology, which has consequentially raised concerns about security issues. Before getting into details about Bluetooth security, it should be mentioned that overall, the risk of unauthorized access to communication via Bluetooth is…
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Skype for Business Opportunities in Sennheiser Headsets
Advice & Tips, Brands, Headsets, Mobile, Sennheiser, Skype for Business, UC, Wireless , , , , , , , , , , , , ,

Skype for Business Opportunities in Sennheiser Headsets

Skype for Business is Microsoft’s unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. Why Sennheiser For more than 70 years Sennheiser has been a name synonymous with audio and acoustic excellence across all areas of sound reproduction. Endorsed by an impressive list of celebrities and professionals on the music, film and stage industries. Sennheiser is the benchmark for those demanding the highest levels of audio perfection. This same high level of expertise and unsurpassed sound quality is inherent in our range of professional headsets and speakerphones, available from IP Connect. Sennheiser's dedicated range of UC headsets are…
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Skype for Business Opportunities in Jabra Headsets
Advice & Tips, Brands, Headsets, Jabra, Mobile, Skype for Business, UC, Wireless , , , , , , , , , ,

Skype for Business Opportunities in Jabra Headsets

Skype for Business is Microsoft’s unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. Why Jabra? Jabra sound solutions are designed to help users concentrate more, communicate and collaborate better and make conversation easier. Jabra are constantly innovating to improve productivity in the workplace, helping people achieve a better work/life balance. Jabra are committed to improving productivity in the workplace to empower user to be even more productive. Jabra headsets are designed for communication and collaboration to make conversation easier. Jabra headsets help to block out noise and deliver crystal-clear sound. At IP Connect, you will find the industry's…
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Skype for Business Opportunities in Plantronics Headsets
Advice & Tips, Headsets, Mobile, Plantronics, Skype for Business, UC, Wireless , , , , , , , , , , , , , , ,

Skype for Business Opportunities in Plantronics Headsets

Skype for Business is Microsoft’s unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. Why Plantronics? For over 50 years, Plantronics has been on the forefront of audio innovation, always driven by a single obsession, to remove the barriers to simple, clear communication. Plantronics was the first handset in outerspace, when astronaut Wally Schirra chose to use the MS50 for the Mercury mission, adapting the lightweight model to fit inside his helmet. Plantronics made history when Neil Armstrong walked on the moon and uttered those legendary words: through a Plantronics headset. Today Plantronics is a global leader in…
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Skype for Business Opportunities in Speakerphones
Advice & Tips, Conferencing, Jabra, Meetings, Plantronics, Sennheiser, Skype for Business, Speakerphones, UC , , , , , , , , , , , , , ,

Skype for Business Opportunities in Speakerphones

Skype for Business provides a single interface to access all modes of communication and allows you to find and initiate conversations without leaving the application, inside and outside firewalls.Jabra, Plantronics, and Sennheiser create speakerphones certified for Skype for Business. Jabra Speakerphones: Speak 510 Personal speakerphone to turn any conversation into a productive conference call.Connects to PC, tablet or smartphone via Bluetooth or USB, with 305mm headset port for private calls.Wireless range of up to 100m.Rechargeable battery and up to 15 hours of talk-time. Jabra Speak 510 Speak 710 The first professional and personal conferencing device with Hi-Fi-grade speaker for crystal clear conversation and music.Connect in seconds to a laptop, smartphone or tablet via USB…
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