by Ian Jackson | Jan 12, 2018 | Headsets, Plantronics, Services, Uncategorized
IP Connect Launches Comprehensive Care Programme for Plantronics Contact Centres IP Connect will clean and service headsets, prolonging lifespan and protecting customers’ investments IP Connect, the leading supplier of headsets and telephony solutions to businesses in...
by Ian Jackson | Aug 21, 2017 | Advice & Tips, Brands, Headsets, Plantronics, Productivity, Smarter Working, UC
Each day, without even really thinking about it, every customer service representative (CSR) in your company relies on one essential tool to do their job effectively: a headset. A well-functioning headset enables them to hear and be heard clearly, and present the...
by Ian Jackson | Aug 17, 2017 | Brands, Plantronics, Productivity, Products
Three use cases for the new cloud-based headset management software When it comes to headsets, IT has had a significant challenge. With the responsibility for hundreds, or even thousands, of headsets company-wide, there’s been no easy way for IT departments to...
by Ian Jackson | Jul 28, 2017 | Advice & Tips, Headsets, Mobile, Plantronics, Skype for Business, UC, Wireless
Skype for Business is Microsoft’s unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. Why Plantronics? For over 50 years,...
by Ian Jackson | Jul 3, 2017 | Advice & Tips, Headsets, Meetings, Plantronics
A web conference is only as good as the technology that enables it to happen. Here are 7 necessary technologies to help ensure end users can take full advantage of web conferencing, from wherever they happen to be. 1. MOBILITY Mobile usage continues to grow, and with...
