Plantronics Accessories for Contact Centre
Advice & Tips, People, Plantronics, Products, Smarter Working, Technology, UC

Plantronics Accessories for Contact Centre

Plantronics Accessories for Contact Centre Here we will go over the best accessories for Plantronics headsets. The right accessories will leave you wondering how you ever functioned without them.  Plantronics has been the most trusted brand in office headsets and are used  everywhere — call-centers, emergency response units  — their products are made with quality and reliability. MDA 100 QD Series  Simple to use, easy to manage. The MDA100 QD Series makes your transition to softphones and unified communications seamless. These intuitive switches helps manage audio from different sources, without changing headsets.  Friendly Design   Easy-to-access buttons also give visual mute status  QD compatibility   Your Plantronics headset investment is protected  Platform for the…
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New Speakerphones From Plantronics
Conferencing, People, Plantronics, Smarter Working, Speakerphones, Technology, Wired , , , ,

New Speakerphones From Plantronics

New Speakerphones From Plantronics Plantronics have just released two new Speakerphones to the market, find out all you need to know below: Calisto 3200 Description Remote and flexible working is the new reality. Now you can make any room in your remote location a conference room with the crystal-clear audio quality and plug-and-play simplicity of the Plantronics Calisto 3200 speakerphone. A 360˚ microphone provides rich voice quality from up to 10 feet/3 meters away. Intuitive controls and dynamic mute alert make it easy to stay in control of calls. And reliable USB connectivity, integrated cord storage and a convenient travel case mean you can plug in and quickly start meetings. Conference with…
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Did you know that Headsets contain 500 times more bacteria than a toilet seat?
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Did you know that Headsets contain 500 times more bacteria than a toilet seat?

Did you know that headsets contain 500 times more bacteria than a toilet seat? Headset containing bacteria and germs prior to cleaning. That is over 25,000 germs per square inch! Due to the close proximity of the headset to the users/ ear, mouth and nose and hair - the spreading of infections and lice due to bacteria are all health risks that need to be considered. The IP Connect cleaning service ensures headsets are free of bacterial build up, which in can include  E.coli, Streptococcus, Salmonella & Staphyloccus aureus, all potentially dangerous and contagious. We also perform audio testing on certain models, ensuring your work force is happy and healthy. To find…
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Tracking headsets can be a huge task for call centres
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Tracking headsets can be a huge task for call centres

Tracking Headsets can be a huge task for Call Centres For those with upwards of 200 employees, tracking warranty, product numbers and service renewal dates can be nearly impossible. IP Connect offer professional services to combat this. We track every important detail about your headsets, letting you know which ones need serviced, renewed and create a comprehensive database of your headset estate, giving you peace of mind. To find out more, please click here or call: 01 5649383
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Plantronics Promotions for May
Headsets, Offers, Plantronics, Wireless , , , ,

Plantronics Promotions for May

Plantronics CS540 Special Offer Get a Free Handset Lifter or Hook Switch** with every CS540 Wireless Headset Purchased. This offer is valid on purchases of Plantronics CS540 headset and HL10 Headset Lifter or Electronic Hook Switch lifter bundles made between 1st May and 30th June 2018. The CS540 features the lightest DECT headset on the market, a streamlined design and improved performance all with the same reliability for hands-free productivity that has made the CS family a best-seller for nearly a decade. Outstanding Audio Quality Voice-dedicated DECT technology provides better audio and eliminates interference from Wi-Fi networks while advanced wideband audio provides high definition voice quality. DECT SECURITY CERTIFIED Advanced Dect wireless…
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Hygiene Care & Asset Management
Headsets, Plantronics, Services, Uncategorized , , ,

Hygiene Care & Asset Management

IP Connect Launches Comprehensive Care Programme for Plantronics Contact Centres IP Connect will clean and service headsets, prolonging lifespan and protecting customers’ investments IP Connect, the leading supplier of headsets and telephony solutions to businesses in Ireland, has launched a new comprehensive Care & Asset Management Service for its Plantronics contact centre customers.  The programme, which is the first of its kind in Ireland, will enable contact centres to reduce headset replacement costs by taking better care of existing assets.The service will be available to contact centres using Plantronics headsets with over 150 agents and will see IP Connect clean, service, check warranties and provide full status reports on each company’s headset…
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New Products From Plantronics This Quarter
Brands, Headsets, Plantronics, Products, UC, Uncategorized, Wireless , ,

New Products From Plantronics This Quarter

  New Products from Plantronics this Quarter BLACKWIRE 5200 SERIES Enhanced compatibility. Exceptional comfort. Connect seamlessly to your day http://ipconnect.ie/headsets/product/plantronics-blackwire-5220/ http://ipconnect.ie/headsets/product/plantronics-blackwire-5210/ https://youtu.be/Ok2n4A0WI4o The Blackwire 5200 Series fits your busy workday. Easy to use, its USB or USB-C and 3.5 mm connectivity lets you work on a variety of devices.  Ergonomically designed, it’s comfortable enough to wear all day, on your longest calls. The Blackwire 5200 Series—the power to connect and work easily is here. TOP FEATURES • Ideal for all-day use, long conference calls and listening to multimedia • Noise-cancelling microphone masks nearby talkers for maximum call privacy • Available in monaural (Blackwire 5210) or hi-fi stereo with passive noise reduction (Blackwire…
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Plantronics Headset Solutions
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Plantronics Headset Solutions

For more than 40 years, customer service centers worldwide have turned to the trusted solutions from Plantronics for clear, precise sound, all-day wearing comfort and mission critical reliability. Plantronics Headset Solutions: Wireless 1. Features adaptive power, see technology legend. 2. CS540 (behind-the-head), neckband sold separately. 3. Performance dependent on battery and may vary by device. 4. Unlimited talk time with deluxe charging cradle kit, comes standard with Savi 745. Available as an accessory with Savi 740. 5. Certified for Skype for Business and Optimized for Microsoft® Lync®. 6. Includes HL10 Handset LIfter for remote desk phone call control. Plantronics Headset Solutions: Corded 1. Image not shown. 2. Certified for Skype for Business and…
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Advice & Tips, Brands, Headsets, Plantronics, Productivity, Smarter Working, UC , , , , , , , , , , , , , , , ,

Don’t let your Headsets be a Challenge – With Plantronics Manager Pro

Each day, without even really thinking about it, every customer service representative (CSR) in your company relies on one essential tool to do their job effectively: a headset. A well-functioning headset enables them to hear and be heard clearly, and present the company they’re representing in a professional, agreeable way. Of course, most CSRs don’t think twice about their headset when it’s performing as expected. But as soon as a setting needs to be adjusted, they notice it, right away. So does the customer who’s calling in. And so does the IT Help Desk. IT is responsible for hundreds, perhaps even thousands, of headset users company-wide—with no easy way to know how…
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Plantronics Manager Pro Casebook
Advice & Tips, Brands, Plantronics, Productivity, Products , , , , , , , , ,

Plantronics Manager Pro Casebook

  Three use cases for the new cloud-based headset management software When it comes to headsets, IT has had a significant challenge. With the responsibility for hundreds, or even thousands, of headsets company-wide, there’s been no easy way for IT departments to know how many or what types of headsets are being used. No easy way to update headsets with the latest firmware. And no easy way to make adjustments, except by being physically present to handle specific issues. It can mean a lot of running around, a lot of lost time and productivity, and more expense for the company. And it can mean a diminished experience for customers calling in to…
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