Skype for Business Opportunities in Speakerphones
Advice & Tips, Conferencing, Jabra, Meetings, Plantronics, Sennheiser, Skype for Business, Speakerphones, UC , , , , , , , , , , , , , ,

Skype for Business Opportunities in Speakerphones

Skype for Business provides a single interface to access all modes of communication and allows you to find and initiate conversations without leaving the application, inside and outside firewalls.Jabra, Plantronics, and Sennheiser create speakerphones certified for Skype for Business. Jabra Speakerphones: Speak 510 Personal speakerphone to turn any conversation into a productive conference call.Connects to PC, tablet or smartphone via Bluetooth or USB, with 305mm headset port for private calls.Wireless range of up to 100m.Rechargeable battery and up to 15 hours of talk-time. Jabra Speak 510 Speak 710 The first professional and personal conferencing device with Hi-Fi-grade speaker for crystal clear conversation and music.Connect in seconds to a laptop, smartphone or tablet via USB…
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Skype for Business Opportunities in Telephony
Advice & Tips, Meetings, Polycom, Skype for Business, Telephony, Yealink , , , , , , , , , ,

Skype for Business Opportunities in Telephony

Skype for Business provides a single interface to access all modes of communication and allows you to find and initiate conversations without leaving the application, inside and outside firewalls.Both Polycom and Yealink create telephony certified for Skype for Business. Why Polycom? Polycom and Microsoft deliver a complete and integrated end-to-end unified communications (UC) solution for voice, video, conferencing and collaboration and connect with anyone, anywhere, on any device.Polycom solutions extend the benefit of Skype for Business and enable highly intuitive, secure, and scalable voice and video collaboration experiences for personal and group collaboration, while delivering interoperability with other environments. Why Yealink? Yealink works closely with Microsoft to deliver phone endpoints with effortless…
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Skype for Business – Collaborate with anyone on any device
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Skype for Business – Collaborate with anyone on any device

  The Skype for Business Opportunity Skype for Business is Microsoft's unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. It is being adopted by businesses at an ever-growing rate, and we can help get you started. IP Connect provide a wide range of Skype for Business enabled devices including headsets, telephony, and conferencing units. Why you should adopt Skype for Business: Skype for Business lets you collaborate with anyone, anywhere, on any device with seamless integration, with the security and control of Microsoft. Skype for Business Certfication: Skype Certified means that Skype technicians have tested a particular piece of…
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Understanding your Headset – Headset Terminology
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Understanding your Headset – Headset Terminology

As telecommunications technology keeps changing and spawning exciting new product lines in headsets, how do you keep up? We have a quick solution. Just take a minute to scan the list of commonly used terms and trademarks below to help you understand headset terminology. 0 A B C D E F H I L M N O P R S T U V W Y 0 2.4 GHz A newly allocated wireless frequency. In general 2.4 GHz wireless headsets are less susceptible to interference. 900 MHz The more traditional wireless frequency. Most cordless phones are 900 MHz. A A2DP Abbreviation for "Advanced Audio Distribution Profile". A2DP is a Bluetooth profile that transmits…
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New Work Styles, New Communication Needs
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New Work Styles, New Communication Needs

  Modern offices are changing from quiet cubicles to open—and noisy—spaces that hinder clear communication. The way people work is changing, and companies are changing their workspaces to keep up. Employers are arming their workers with technologies to make communication in new, noisy environments intuitive and enjoyable. Smart companies are finding that you can get more productivity from less space: Open-plan layouts supported by Unified Communications encourage collaboration and what we call “Smarter Working.” This holistic approach redefines the workplace to support communication, collaboration, and concentration. Noise pollution can have a big impact on employee productivity. Managing audio in an open office is critical. Workers need singular control over multiple devices to…
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All About Call Centric Workers
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All About Call Centric Workers

  Recognizing the value of call-centric workers Call centric workers, who should be a strategic priority for the business, need to be focused on conversations in calls in order to produce value. Whether time spent on the call itself, or preparing for a call, these people can work at different extremes of ‘efficiency focus’ and ‘value focus’. The key is to understand how they operate: how calls play a role in their working lives and what conditions they seek. Businesses should then act on those insights to explore how employees responsible for customer dialogue can upgrade their productivity. Factors in the productivity equation Businesses are facing many challenges in creating productive working…
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The Concentration Zone – Perspectives on Knowledge Worker Productivity
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The Concentration Zone – Perspectives on Knowledge Worker Productivity

Organizations and employees are striving to achieve high levels of productivity – it is a sign of, and key factor in, business success. In a bid to improve productivity, organizations have long been deploying new technology, adding collaboration or communication tools to improve communication between employees or with people external to the organization. They are also re-considering the design of working spaces, moving away from cubicle designs to open plan offices, with a focus on collaborative spaces - sometimes at the expense of workers trying to focus and complete their tasks. THE HIDDEN SECRET OF THE SUPER-PRODUCTIVE If you tune into your biological rhythm, you can do more work in less time…
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EngagementWare – Extra care with every call.
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EngagementWare – Extra care with every call.

  Effortless Engagement Your brand represents a promise you make to your customers. What area of your business is delivering on that promise through the customer experience? For most organisations, it’s the people on the frontline—often the customer service representatives (CSRs). Delivering a great customer experience is something every brand is striving for. But what is the key to success? In a single word, engagement. How your CSRs engage with your customers will determine the customer experience and that, in turn, represents the brand experience. So what makes it easier for CSRs to engage with your customers? At Plantronics, we believe it comes down to three simple factors: Being physically comfortable at work. Being…
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Advice & Tips, Headsets, Sennheiser , , , , , , , , , , ,

Choosing the Right Headset

Having the right headset can make your work easier and more convenient. You must be careful when you start looking at what headset you or your employees should have to ensure you pick the best for your/their needs. When selecting what headset you or your employees are going to use, it is important to ask yourself these 4 key questions: 1. How will you use your headset? Desk: When you are not required to answer calls away from your workstation. Office: When you need to be able to handle calls while away from your desk – although you probably spend most of your time at your workstation. Field: When you’re on the road, with no…
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Plantronics Manager Pro
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Plantronics Manager Pro

Easily gain insights, simplify headset adoption, troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place. Discover insights and ROI for effortless Headset Management Plantronics Manager Pro is a web-based service that provides IT staff with easy ways to monitor, manage, and maintain their audio device environment. Now, IT can gain insights, simplify headset adoption, and troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place. With Plantronics Manager Pro, IT can save time and resources, which, in turn, saves their organisation money. For the end user, it means consistency. For the business manager, peace of mind. For…
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