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Plantronics Accessories for Contact Centre

Plantronics Accessories for Contact Centre

Here we will go over the best accessories for Plantronics headsets. The right accessories will leave you wondering how you ever functioned without them.  Plantronics has been the most trusted brand in office headsets and are used  everywhere — call-centers, emergency response units  — their products are made with quality and reliability.

MDA 100 QD Series 

Plantronics MDA100 QD from IP Connect

Simple to use, easy to manage. The MDA100 QD Series makes your transition to softphones and unified communications seamless. These intuitive switches helps manage audio from different sources, without changing headsets. 

Friendly Design  

Easy-to-access buttons also give visual mute status 

QD compatibility  

Your Plantronics headset investment is protected 

Platform for the future 

6-position configuration switch ensures desk phone and softphone compatibility 

Full control 

Volume control (MDA105 QD only) allows CSRs to manually manage call volume 

MDA 220 USB 

Plantronics MDA220 USB switch from IP Connect

Intuitive and straightforward, the MDA220 USB eases your migration to UC without leaving desk phones behind. This intelligent switch gives teams the freedom to manage calls on different phones without changing headsets. 

Easy call management 

Switch between UC and desk phone calls 

Intelligent features 

Deliver remote call control and natural voice clarity 

Effortless compatibility 

Use with most Plantronics corded, wireless, or Bluetooth USB headsets 

Forward-thinking design 

Stay compatible with future headsets 

DA Series 

Plantronics DA80 Adapter from IP Connect

When you deploy softphones in your customer service center, Plantronics DA Series USB audio processors deliver a more complete audio experience by providing context for every call.

 

When combined with Plantronics Manager Pro, an additional service, you will be able to communicate with intelligence and create new experiences for your team and customers. 

Plantronics Manager Pro

Gain insights, simplify headset adoption, troubleshoot, and respond to individual needs with no interruptions to the customer experience, all from your web browser. 

Any device 

Manage headsets connected to computers or mobile devices 

Fast 

Instant remote device change management from the browser 

 

Simple to use 

Browser interface makes it easy to manage from anywhere 

Insights 

View telemetry data from supported Plantronics headsets for deeper insights 

To find out more, contact IP Connect today: 

T: 01 564 9383 

E: info@ipconnect.ie 

Source: Plantronics 

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