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In the Spotlight – Jabra Engage 50

A true digital headset 

Engineered to be the world’s best professional digital corded headset 

  •   Superior sounding calls  
  •   Enhance agent focus  
  •   Improve customer experience 

The headset for the digital contact centre 

Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.

The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.  

Designed for softphone environments  

Built for today – ready for tomorrow. Features category-first USB-C for easy connection to PC and mobile devices and with USB-A connectivity available as an accessory. 

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents. 

3-microphone technology  

A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds for a superior call experience.  

Hearing protection  

Engage 50 offers the highest levels of hearing protection, including PeakStop and IntelliTone conforming to Noise at Work, G616 and OSHA guidelines.  

Intelligent Volume Control  

Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort. 

Better call control for greater efficiency 

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place. 

Reduce interruptions and enhance agents’ focus  

Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs. Impressive passive noise-cancellation enhances agents’ focus. 

To find out more, contact IP Connect today: 

T: 01 564 9383 

E: info@ipconnect.ie 

Source: Jabra 

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