UC Archives -

18 Oct 2018

New Products From Plantronics This Quarter

Headsets, Mobile, People, Places, Plantronics, Products, Smarter Working, Technology, Telephony, UC, Uncategorized bluetooth, business, call centre, comfort, contact centre, Freedom, headset, mobile, technology

NEW PRODUCTS FROM PLANTRONICS THIS QUARTER Voyager 4200 UC Series With crystal-clear audio and wireless freedom, office professionals can increase their productivity and voice communications experience with Voyager 4200 UC Series Bluetooth headsets Voyager 4210 Voyager 4220 Voyager 4200 UC Series meets the needs of office professionals as well as IT. With the choice of stereo or mono, crystal-clear audio, wireless freedom, and the ability to switch seamlessly between mobile phone and PC, Voyager 4200 UC Series helps you be more productive and enriches your voice communications experience. TOP FEATURES: Flexible microphone boom USB-A or USB-C connectivity Portable convenience On-call…

18 Sep 2018

By Cianna Bramble

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Tracking headsets can be a huge task for call centres

Advice & Tips, Productivity, UC headset hygiene, ip connect professional services, jabra, plantronics, professional services, tracking headsets

Tracking Headsets can be a huge task for Call Centres For those with upwards of 200 employees, tracking warranty, product numbers and service renewal dates can be nearly impossible. IP Connect offer professional services to combat this. We track every important detail about your headsets, letting you know which ones need serviced, renewed and create a comprehensive database of your headset estate, giving you peace of mind. To find out more, please click here or call: 01 5649383

14 Nov 2017

By Cianna Bramble

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New Products From Plantronics This Quarter

Brands, Headsets, Plantronics, Products, UC, Uncategorized, Wireless call centre, headsets, plantronics

New Products from Plantronics this Quarter BLACKWIRE 5200 SERIES Enhanced compatibility. Exceptional comfort. Connect seamlessly to your day http://ipconnect.ie/headsets/product/plantronics-blackwire-5220/ http://ipconnect.ie/headsets/product/plantronics-blackwire-5210/ https://youtu.be/Ok2n4A0WI4o The Blackwire 5200 Series fits your busy workday. Easy to use, its USB or USB-C and 3.5 mm connectivity lets you work on a variety of devices. Ergonomically designed, it’s comfortable enough to wear all day, on your longest calls. The Blackwire 5200 Series—the power to connect and work easily is here. TOP FEATURES • Ideal for all-day use, long conference calls and listening to multimedia • Noise-cancelling microphone masks nearby talkers for maximum call privacy • Available…

21 Aug 2017

By Cianna Bramble

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Don’t let your Headsets be a Challenge – With Plantronics Manager Pro

Advice & Tips, Brands, Headsets, Plantronics, Productivity, Smarter Working, UC business, call centre, call centre representative, contact centre, headset, headsets, Manager Pro, plantronics, plantronics manager pro, PMP, productivity, service, support, technology, UC, Unified Communications, Wireless

Each day, without even really thinking about it, every customer service representative (CSR) in your company relies on one essential tool to do their job effectively: a headset. A well-functioning headset enables them to hear and be heard clearly, and present the company they’re representing in a professional, agreeable way. Of course, most CSRs don’t think twice about their headset when it’s performing as expected. But as soon as a setting needs to be adjusted, they notice it, right away. So does the customer who’s calling in. And so does the IT Help Desk. IT is responsible for hundreds, perhaps…

16 Aug 2017

By Cianna Bramble

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DECT vs Bluetooth: How to choose the right wireless headset

Advice & Tips, Brands, Headsets, Jabra, Mobile, Products, UC, Wireless bluetooth, business, call centre, comfort, contact centre, Cordless, DECT, desk, engagement, field, Freedom, headset, headsets, jabra, mobile, pc, phone, productivity, security, support, technology, UC, Unified Communications, Wireless

As you hunt for wireless headsets, you’ll likely come across the so-called “DECT standard.” You may find yourself wondering just what DECT is and how it differs from Bluetooth. We hope this post puts the matter to rest. DECT stands for “Digital Enhanced Cordless Telecommunications” although it’s also known as “Digital European Cordless Telecommunications” – which makes sense, because it’s a standard that originated in Europe. DECT is widely used in wireless phone systems to connect the cordless phone to a base station. It is used for both consumer and corporate phones. In the latter case, it can be used with a PBX…

14 Aug 2017

By Cianna Bramble

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Introducing the Plantronics Voyager 8200 UC

Brands, Headsets, Plantronics, Products, UC, Wireless bluetooth, business, comfort, Cordless, Freedom, headset, headsets, Manager Pro, mobile, new, office, pc, phone, plantronics, PMP, productivity, promotion, sound, technology, UC, Unified Communications, voyager, Wireless

Premium wireless noise-cancelling headset with boomless dual-paired microphone design. Noise challenges The impact of noise Survey of European companies with 250+ employees #1 Open Office Problem: Noise 99% of people surveyed reported their conversation impaired by office sounds. 53% of employees feel frustration at workplace due to ambient noise, which reduced satisfaction and productivity. 41% Percent of employees who feel they have the tools they need to filter out noise issues. Source: OXFORD ECONOMIC STUDY (2016); Al Horr, Yousef, et al. Occupant productivity and office indoor environment quality: A review of the literature (2016). Concentrate on work without the noise. Plantronics Voyager…

02 Aug 2017

By Cianna Bramble

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Skype for Business Opportunities in Sennheiser Headsets

Advice & Tips, Brands, Headsets, Mobile, Sennheiser, Skype for Business, UC, Wireless bluetooth, business, contact centre, headset, headsets, mobile, pc, promotion, sennheiser, Skype for Business, technology, UC, Unified Communications, Wireless

Skype for Business is Microsoft’s unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. Why Sennheiser For more than 70 years Sennheiser has been a name synonymous with audio and acoustic excellence across all areas of sound reproduction. Endorsed by an impressive list of celebrities and professionals on the music, film and stage industries. Sennheiser is the benchmark for those demanding the highest levels of audio perfection. This same high level of expertise and unsurpassed sound quality is inherent in our range of professional headsets and…

01 Aug 2017

By Cianna Bramble

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Skype for Business Opportunities in Jabra Headsets

Advice & Tips, Brands, Headsets, Jabra, Mobile, Skype for Business, UC, Wireless business, call centre, headset, headsets, jabra, mobile, Skype for Business, technology, UC, Unified Communications, Wireless

Skype for Business is Microsoft’s unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. Why Jabra? Jabra sound solutions are designed to help users concentrate more, communicate and collaborate better and make conversation easier. Jabra are constantly innovating to improve productivity in the workplace, helping people achieve a better work/life balance. Jabra are committed to improving productivity in the workplace to empower user to be even more productive. Jabra headsets are designed for communication and collaboration to make conversation easier. Jabra headsets help to block out noise…

28 Jul 2017

By Cianna Bramble

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Skype for Business Opportunities in Plantronics Headsets

Advice & Tips, Headsets, Mobile, Plantronics, Skype for Business, UC, Wireless bluetooth, business, call centre, contact centre, Cordless, headset, headsets, mobile, pc, plantronics, service, technology, UC, Unified Communications, voyager, Wireless

Skype for Business is Microsoft’s unified communications (UC) platform that provides a multitude of benefits around more effective communications and meetings that significantly increases business performance and productivity. Why Plantronics? For over 50 years, Plantronics has been on the forefront of audio innovation, always driven by a single obsession, to remove the barriers to simple, clear communication. Plantronics was the first handset in outerspace, when astronaut Wally Schirra chose to use the MS50 for the Mercury mission, adapting the lightweight model to fit inside his helmet. Plantronics made history when Neil Armstrong walked on the moon and uttered those legendary…

24 Jul 2017

By Cianna Bramble

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Skype for Business Opportunities in Speakerphones

Advice & Tips, Conferencing, Jabra, Meetings, Plantronics, Sennheiser, Skype for Business, Speakerphones, UC business, call centre, conferencing, contact centre, jabra, meetings, mobile, office, pc, phone, plantronics, sennheiser, technology, UC, Unified Communications

Skype for Business provides a single interface to access all modes of communication and allows you to find and initiate conversations without leaving the application, inside and outside firewalls.Jabra, Plantronics, and Sennheiser create speakerphones certified for Skype for Business. Jabra Speakerphones: Speak 510 Personal speakerphone to turn any conversation into a productive conference call.Connects to PC, tablet or smartphone via Bluetooth or USB, with 305mm headset port for private calls.Wireless range of up to 100m.Rechargeable battery and up to 15 hours of talk-time. Jabra Speak 510 Speak 710 The first professional and personal conferencing device with Hi-Fi-grade speaker for crystal clear conversation…