Hygiene Care & Asset Management
Headsets, Plantronics, Services, Uncategorized , , ,

Hygiene Care & Asset Management

IP Connect Launches Comprehensive Care Programme for Plantronics Contact Centres IP Connect will clean and service headsets, prolonging lifespan and protecting customers’ investments IP Connect, the leading supplier of headsets and telephony solutions to businesses in Ireland, has launched a new comprehensive Care & Asset Management Service for its Plantronics contact centre customers.  The programme, which is the first of its kind in Ireland, will enable contact centres to reduce headset replacement costs by taking better care of existing assets.The service will be available to contact centres using Plantronics headsets with over 150 agents and will see IP Connect clean, service, check warranties and provide full status reports on each company’s headset…
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New Products From Plantronics This Quarter
Brands, Headsets, Plantronics, Products, UC, Uncategorized, Wireless , ,

New Products From Plantronics This Quarter

  New Products from Plantronics this Quarter BLACKWIRE 5200 SERIES Enhanced compatibility. Exceptional comfort. Connect seamlessly to your day http://ipconnect.ie/headsets/product/plantronics-blackwire-5220/ http://ipconnect.ie/headsets/product/plantronics-blackwire-5210/ https://youtu.be/Ok2n4A0WI4o The Blackwire 5200 Series fits your busy workday. Easy to use, its USB or USB-C and 3.5 mm connectivity lets you work on a variety of devices.  Ergonomically designed, it’s comfortable enough to wear all day, on your longest calls. The Blackwire 5200 Series—the power to connect and work easily is here. TOP FEATURES • Ideal for all-day use, long conference calls and listening to multimedia • Noise-cancelling microphone masks nearby talkers for maximum call privacy • Available in monaural (Blackwire 5210) or hi-fi stereo with passive noise reduction (Blackwire…
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Cashback, Headsets, Jabra, Offers , , , ,

Jabra Cashback Offer 2017

Exclusive Jabra Cashback Offer Offer Ends Monday 15th January, 2018!!!Receive up to £50/€50 CashbackOn selected Jabra audio devices Claim your Cashback on the Jabra audio devices below: Jabra Pro 900 Series Cashback OfferReceive £20/€20 cashback when you purchase Jabra Pro 920, 930, 925 or 935 Mono variants per unit, up to 100 units max.Receive £40/€40 cashback when you purchase Jabra Pro 920 or 930 Duo variants per unit, up to 100 units max. Jabra Pro 9450Cashback OfferReceive £30/€30 cashback when you purchase Jabra Pro 9450 Mono variants per unit, up to 100 units max.Receive £50/€50 cashback when you purchase Jabra Pro 9450 Duo variant per unit, up to 100 units max. Jabra Biz…
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Plantronics Headset Solutions
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Plantronics Headset Solutions

For more than 40 years, customer service centers worldwide have turned to the trusted solutions from Plantronics for clear, precise sound, all-day wearing comfort and mission critical reliability. Plantronics Headset Solutions: Wireless 1. Features adaptive power, see technology legend. 2. CS540 (behind-the-head), neckband sold separately. 3. Performance dependent on battery and may vary by device. 4. Unlimited talk time with deluxe charging cradle kit, comes standard with Savi 745. Available as an accessory with Savi 740. 5. Certified for Skype for Business and Optimized for Microsoft® Lync®. 6. Includes HL10 Handset LIfter for remote desk phone call control. Plantronics Headset Solutions: Corded 1. Image not shown. 2. Certified for Skype for Business and…
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Noise-Cancelling Headsets – Solutions for a loud Call Center
Advice & Tips, Brands, Headsets, Jabra, Productivity, Products, Smarter Working , , , , , , , , , ,

Noise-Cancelling Headsets – Solutions for a loud Call Center

Call centers can get loud. To deal with the background noise, call center employees may opt for noise-cancelling headsets that help them hear and be heard. Jabra Biz 2300 Duo What separates a busy call center from a regular office is the amount of calls people handle on a daily basis. Call center staff spend their days talking on the phone, surrounded by a lot of noise from their colleagues. The job of a call center employee quite literally depends on being able to have clear, noise-free conversations with customers and clients. So it’s not too surprising that noise-cancelling headsets are some of the most sought-after tools for a call center. It’s as important…
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Advice & Tips, Brands, Headsets, Plantronics, Productivity, Smarter Working, UC , , , , , , , , , , , , , , , ,

Don’t let your Headsets be a Challenge – With Plantronics Manager Pro

Each day, without even really thinking about it, every customer service representative (CSR) in your company relies on one essential tool to do their job effectively: a headset. A well-functioning headset enables them to hear and be heard clearly, and present the company they’re representing in a professional, agreeable way. Of course, most CSRs don’t think twice about their headset when it’s performing as expected. But as soon as a setting needs to be adjusted, they notice it, right away. So does the customer who’s calling in. And so does the IT Help Desk. IT is responsible for hundreds, perhaps even thousands, of headset users company-wide—with no easy way to know how…
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Plantronics Manager Pro Casebook
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Plantronics Manager Pro Casebook

  Three use cases for the new cloud-based headset management software When it comes to headsets, IT has had a significant challenge. With the responsibility for hundreds, or even thousands, of headsets company-wide, there’s been no easy way for IT departments to know how many or what types of headsets are being used. No easy way to update headsets with the latest firmware. And no easy way to make adjustments, except by being physically present to handle specific issues. It can mean a lot of running around, a lot of lost time and productivity, and more expense for the company. And it can mean a diminished experience for customers calling in to…
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Plantronics Cashback Offer 2017
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Plantronics Cashback Offer 2017

  Exclusive Plantronics Cashback Offers Offer ends December 31, 2017 Don’t miss these great deals on Plantronics premium wireless solutions: CS5x0 SERIES CASHBACK OFFER €30 end user cashback offer on any CS540 family product. Maximum quantity per person or company 50 units. Valid on orders made on, or before 31 December. Offer cannot be used in conjunction with any other offer or support from Plantronics SAVI7x0 SERIES CASHBACK OFFER €35 end user cashback offer on any Savi740 family product. Maximum quantity per person or company 50 units. Valid on orders made on, or before 31 December. Offer cannot be used in conjunction with any other offer or support from Plantronics. To find…
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Advice & Tips, Brands, Headsets, Jabra, Mobile, Products, UC, Wireless , , , , , , , , , , , , , , , , , , , , , , ,

DECT vs Bluetooth: How to choose the right wireless headset

As you hunt for wireless headsets, you’ll likely come across the so-called “DECT standard.” You may find yourself wondering just what DECT is and how it differs from Bluetooth. We hope this post puts the matter to rest. DECT stands for “Digital Enhanced Cordless Telecommunications” although it’s also known as “Digital European Cordless Telecommunications” – which makes sense, because it’s a standard that originated in Europe. DECT is widely used in wireless phone systems to connect the cordless phone to a base station. It is used for both consumer and corporate phones. In the latter case, it can be used with a PBX (private branch exchange) and a wireless LAN to let users move around…
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Your Business is Better with Headsets
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Your Business is Better with Headsets

Today your business is everywhere and at any time – in an airport, a coffee shop or on the road – thanks to mobile devices. Using a smartphone, tablet or laptop, you and others on your small/medium-sized business team can make or take calls and even launch a video or web conference when there is a need for face-to-face communication or to share a screen with someone. In these situations and more, you have little control over your environment, so you need a headset to ensure audio clarity for you and your listeners, for conferencing, or for when you are driving. Even at the office, which, for many of your employees, might be a remote home location as part of…
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