Virtual Meetings and How to Manage them

Virtual Meetings and How to Manage them

Headsets, Meetings, Plantronics , , , , , ,
Today’s office can no longer be defined only by its physical space. Work environments can be virtually anywhere, and can be determined largely by the participating individuals. With access to high-speed internet, cloud-based collaboration services, mobile technology, and advanced audio equipment, people can connect to each other at any time. Choosing the Right Virtual Meeting Technology: Consider the number of participants and where they are located Sometimes, bigger is not better. Having more people in a meeting, virtual or not, can become confusing—and there’s a tendency for a select few to dominate the conversation. However, if a larger group is…
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Looking After Your Headset Investment

Looking After Your Headset Investment

Headsets, Offers, Plantronics, Services , , , ,
Make your space ready. From the noise levels in your offices to the density of wireless devices to the hygiene of your equipment, we can help you create the best possible environment for communications with their professional services.Prepare your systems and space for success. Your business environment is where your communications happen, so it pays to get it right. IP Connect brings a wealth of  expertise in creating the best conditions for communications and they customize their services to your unique needs.1. Headset Best Practices TrainingGet the most from your people and your headsetsA good headset can improve communications and boost productivity, but…
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EngagementWare – Extra care with every call.

EngagementWare – Extra care with every call.

Headsets, Plantronics , , , , , , , , , ,
  Effortless Engagement Your brand represents a promise you make to your customers. What area of your business is delivering on that promise through the customer experience? For most organisations, it’s the people on the frontline—often the customer service representatives (CSRs). Delivering a great customer experience is something every brand is striving for. But what is the key to success? In a single word, engagement. How your CSRs engage with your customers will determine the customer experience and that, in turn, represents the brand experience. So what makes it easier for CSRs to engage with your customers? At Plantronics, we believe it…
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5 Ways Headset Technologies can Improve Customer Experience

5 Ways Headset Technologies can Improve Customer Experience

Headsets, Plantronics , , , , ,
Letting your employees or call centre representatives use headsets in your business can help to improve your customer's experience. Here's just 5 ways headset technologies can improve customer experience: 1. Call re-routing CONTACT CENTRE TASK: CSRs need to leave their desks, too. But that shouldn’t mean customers are left waiting for someone to answer their calls. BETTER CUSTOMER ENGAGEMENT: Keep your customers happy by answering their calls promptly. Through the Quick Disconnect feature re-route the call and ensure they’re never put through to an empty desk. 2. Improved voice intelligibility CONTACT CENTRE TASK: Customers will struggle to hear your CSRs if their headsets…
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7 Technology Considerations for today’s Web-Enabled Meetings

7 Technology Considerations for today’s Web-Enabled Meetings

Advice & Tips, Headsets, Meetings, Plantronics , , , , , , , , , , , , ,
A web conference is only as good as the technology that enables it to happen. Here are 7 necessary technologies to help ensure end users can take full advantage of web conferencing, from wherever they happen to be. 1. MOBILITY Mobile usage continues to grow, and with it, users demand to be able to use personal devices. And it’s not just BYOD (Bring Your Own Device) anymore—it’s also BYOA (Bring Your Own App). Users need to know they have the ability to communicate and collaborate remotely under almost any conditions, whatever the technology, the distance, or the environment may be. Considerations:…
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Choosing the Right Headset

Advice & Tips, Headsets, Sennheiser , , , , , , , , , , ,
Having the right headset can make your work easier and more convenient. You must be careful when you start looking at what headset you or your employees should have to ensure you pick the best for your/their needs. When selecting what headset you or your employees are going to use, it is important to ask yourself these 4 key questions: 1. How will you use your headset? Desk: When you are not required to answer calls away from your workstation. Office: When you need to be able to handle calls while away from your desk – although you probably spend most of…
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Plantronics Manager Pro

Plantronics Manager Pro

Brands, Headsets, Plantronics, UC , , , , , , , , , , , , , , , , , , ,
Easily gain insights, simplify headset adoption, troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place. Discover insights and ROI for effortless Headset Management Plantronics Manager Pro is a web-based service that provides IT staff with easy ways to monitor, manage, and maintain their audio device environment. Now, IT can gain insights, simplify headset adoption, and troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place. With Plantronics Manager Pro, IT can save time and resources, which, in turn, saves their organisation money. For the end…
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Introducing the NEW Jabra Evolve 75

Introducing the NEW Jabra Evolve 75

Brands, Headsets, Jabra, Mobile, UC, Wireless , , , , , , ,
The Jabra Evolve 75 is a wireless headset with superior Active Noise Cancellation and an integrated busy-light to enhance your productivity. Dual connectivity to two Bluetooth® devices allows you to take calls and listen to music from the same headset, giving you extra freedom to move up to 100 ft/30 m away from your smartphone and/or PC. The best wireless headset for concentration in the open office Block out noise and interruptions in the open office and stay focused on your tasks. Our professional wireless headset delivers amazing sound and superior Active Noise Cancellation. Want more information or interested in…
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Sennheiser Headset Promotions for 2017

Sennheiser Headset Promotions for 2017

Brands, Headsets, Offers, Sennheiser , , , , ,
Are you looking for a new headset? We have the best solutions here at IP Connect.Below is a list of the current promotions for headsets and accesories from Sennheiser.Contact our team today for more information on promotions and offers. Offer 1: Wired Headset Promotion Free *Standard bottom cable when you purchase any Sennheiser wired desk phone headset. Sennheiser SC230 Mono NC Headset Sennheiser CSTD08 Cable *standard cables include cstd 01/08/24 Offer 2: Wired Headset Promotion Free handset lifter (HSL10) or an EHS-cable when you buy any DW or D10 system Sennheiser DWPro1 Wireless Headset Sennheiser HSL10 handset Lifter Offer 3: Headset Charger…
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Free your Hands and your Mind will Follow

Free your Hands and your Mind will Follow

Brands, Headsets, Jabra, Plantronics, Wireless , , , , ,
  Why use a Wireless Headset? Whilst corded headsets work in many environments, the freedom to move while continuing conversations is fast becoming a necessity. With a wireless headset, employees can move throughout the building and remain connected to vital communication systems, improving productivity and collaboration. More freedom: Wireless headsets allow office-based workers to carry on working away from their desks. Whether they need to move around the office to find a file, collaborate with a colleague or simply stretch their legs, there is no need to ever miss a call again. User benefits: Clearer calls: When staff can hear and…
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