The Concentration Zone – Perspectives on Knowledge Worker Productivity

The Concentration Zone – Perspectives on Knowledge Worker Productivity

Advice & Tips, Jabra, Productivity , , , , , ,
Organizations and employees are striving to achieve high levels of productivity – it is a sign of, and key factor in, business success. In a bid to improve productivity, organizations have long been deploying new technology, adding collaboration or communication tools to improve communication between employees or with people external to the organization. They are also re-considering the design of working spaces, moving away from cubicle designs to open plan offices, with a focus on collaborative spaces - sometimes at the expense of workers trying to focus and complete their tasks. THE HIDDEN SECRET OF THE SUPER-PRODUCTIVE If you tune…
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Optimising your Communication Investment

Optimising your Communication Investment

Headsets, Plantronics , , , , , , , ,
Headsets help IT departments like yours to optimise their communication investment. The benefits for you: SIMPLICITY OF USE Because of their intuitive design and controls, end users of Plantronics headsets are less likely to bother you for additional support. EASE OF INTEGRATION Whether your Unified Communications rollout takes place all at once or in stages, Plantronics headsets work with every form of audio technology to ensure the transition is a smooth one. REASSURANCE AS STANDARD Simple to follow video set-up guides and FAQs are backed up by a multi-lingual industry leading support team. The benefits for your business: ENABLING COLLABORATION…
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Virtual Meetings and How to Manage them

Virtual Meetings and How to Manage them

Headsets, Meetings, Plantronics , , , , , ,
Today’s office can no longer be defined only by its physical space. Work environments can be virtually anywhere, and can be determined largely by the participating individuals. With access to high-speed internet, cloud-based collaboration services, mobile technology, and advanced audio equipment, people can connect to each other at any time. Choosing the Right Virtual Meeting Technology: Consider the number of participants and where they are located Sometimes, bigger is not better. Having more people in a meeting, virtual or not, can become confusing—and there’s a tendency for a select few to dominate the conversation. However, if a larger group is…
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Looking After Your Headset Investment

Looking After Your Headset Investment

Headsets, Offers, Plantronics, Services , , , ,
Make your space ready. From the noise levels in your offices to the density of wireless devices to the hygiene of your equipment, we can help you create the best possible environment for communications with their professional services.Prepare your systems and space for success. Your business environment is where your communications happen, so it pays to get it right. IP Connect brings a wealth of  expertise in creating the best conditions for communications and they customize their services to your unique needs.1. Headset Best Practices TrainingGet the most from your people and your headsetsA good headset can improve communications and boost productivity, but…
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EngagementWare – Extra care with every call.

EngagementWare – Extra care with every call.

Headsets, Plantronics , , , , , , , , , ,
  Effortless Engagement Your brand represents a promise you make to your customers. What area of your business is delivering on that promise through the customer experience? For most organisations, it’s the people on the frontline—often the customer service representatives (CSRs). Delivering a great customer experience is something every brand is striving for. But what is the key to success? In a single word, engagement. How your CSRs engage with your customers will determine the customer experience and that, in turn, represents the brand experience. So what makes it easier for CSRs to engage with your customers? At Plantronics, we believe it…
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5 Ways Headset Technologies can Improve Customer Experience

5 Ways Headset Technologies can Improve Customer Experience

Headsets, Plantronics , , , , ,
Letting your employees or call centre representatives use headsets in your business can help to improve your customer's experience. Here's just 5 ways headset technologies can improve customer experience: 1. Call re-routing CONTACT CENTRE TASK: CSRs need to leave their desks, too. But that shouldn’t mean customers are left waiting for someone to answer their calls. BETTER CUSTOMER ENGAGEMENT: Keep your customers happy by answering their calls promptly. Through the Quick Disconnect feature re-route the call and ensure they’re never put through to an empty desk. 2. Improved voice intelligibility CONTACT CENTRE TASK: Customers will struggle to hear your CSRs if their headsets…
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7 Technology Considerations for today’s Web-Enabled Meetings

7 Technology Considerations for today’s Web-Enabled Meetings

Advice & Tips, Headsets, Meetings, Plantronics , , , , , , , , , , , , ,
A web conference is only as good as the technology that enables it to happen. Here are 7 necessary technologies to help ensure end users can take full advantage of web conferencing, from wherever they happen to be. 1. MOBILITY Mobile usage continues to grow, and with it, users demand to be able to use personal devices. And it’s not just BYOD (Bring Your Own Device) anymore—it’s also BYOA (Bring Your Own App). Users need to know they have the ability to communicate and collaborate remotely under almost any conditions, whatever the technology, the distance, or the environment may be. Considerations:…
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Choosing the Right Headset

Advice & Tips, Headsets, Sennheiser , , , , , , , , , , ,
Having the right headset can make your work easier and more convenient. You must be careful when you start looking at what headset you or your employees should have to ensure you pick the best for your/their needs. When selecting what headset you or your employees are going to use, it is important to ask yourself these 4 key questions: 1. How will you use your headset? Desk: When you are not required to answer calls away from your workstation. Office: When you need to be able to handle calls while away from your desk – although you probably spend most of…
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Plantronics Manager Pro

Plantronics Manager Pro

Brands, Headsets, Plantronics, UC , , , , , , , , , , , , , , , , , , ,
Easily gain insights, simplify headset adoption, troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place. Discover insights and ROI for effortless Headset Management Plantronics Manager Pro is a web-based service that provides IT staff with easy ways to monitor, manage, and maintain their audio device environment. Now, IT can gain insights, simplify headset adoption, and troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place. With Plantronics Manager Pro, IT can save time and resources, which, in turn, saves their organisation money. For the end…
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Plantronics Voyager 5200 UC Offer

Plantronics Voyager 5200 UC Offer

Brands , , , , ,
Plantronics Voyager 5200 UC Offer Buy 10 Voyager 5200 UC Headsets and receive 1 X Voyager Focus UC FREE 10 x Voyager 5200 UC Bluetooth Headset Always be connected, everywhere you take your work. The Voyager 5200 UC Bluetooth headset offers our most advanced, adaptive noise cancelling with WindSmart technology to reduce disruptive noise. It’s ready to work everywhere, just like you.   1 X FREE - Voyager Focus UC Stereo Bluetooth headset with Active Noise Cancelling (ANC) Keep the focus on your conversation, not background noise, with the sophisticated noise cancelling and immersive stereo sound of the Plantronics Voyager…
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